Click here: Terms, Conditions and Notes

Advance Deposits: Kindly note that advance 30% deposits are “non-refundable”; we as well as our on-the-ground partners are all making financial commitments to secure your departure time(s) and services. Kindly note that these departure dates and associated services are only secured via “first-deposited, first-served” and will remain open for other travelers to book/secure till a deposit is made in advance.

Final Payments: Final payments will be made, at latest, 1 week prior to trip start via our online payment area. You can access it via the top menu bar or via this link: Online Payments

If either the deposit and/or the final payments are not received in a timely fashion as stated, then the trip is “not confirmed”.

GER to GER and any of its contracted Human Resources (drivers, guides, nomadic families, etc.) – shall not be financially liable nor held accountable for any/all willful acts of negligence by travelers that arise from not properly taking care of your own health and safety, not properly reviewing online information provided by GER to GER, not using “common sense”, etc. Of which, more can be learned via our online learning areas e.g, pre-departing self-learning and other areas that are accessible via our “online learning” top bar menu.

You, the traveler, acknowledge that you are voluntarily applying to participate in a trip and/or trips designated on this booking form (or a trip which you may subsequently transfer to). You are voluntarily participating on a tour and/or nomadic lifestyle adventure with knowledge that travel to foreign countries and/or remote areas visited by this trip involve numerous risks and dangers including, but not limited to: the forces of nature; civil unrest; terrorism; rods, trails, hotels, vehicles, boats or other means of conveyance which are not operated or maintained at standards not common in western countries; high altitude issues or other accidents for which you are not prepared for; issues that arise from consumption of alcoholic beverages. 

You acknowledge that the enjoyment and excitement of adventure travel is derived in part from the inherent risks incurred by travel and activity beyond the accepted safety of life at home or work that these inherent risks contribute to such enjoyment and excitement, being a reason for your Voluntary participation.

Thus, you hereby agree to be responsible for your own welfare, and accept any and all risks of delay, unanticipated events, illness, injury, emotional, trauma, or death – you are acknowledging/accepting GER to GER’s disclaimer and limited liabilities by submitting GER to GER’s booking form via clicking on the “acknowledgement/acceptance” check-box at the end of the form that is required to be checked to submit your booking.

You acknowledge that any/all Ger to Ger trips that you’ve booked shall only operate upon you (and those traveling with you) executing this Release of Liability and Assumption of All Risks via clicking on the “acknowledgement/acceptance” check-box at the end of the form that is required to be checked to submit your booking. Therefore, as lawful consideration for being permitted to participate on such trip(s), you hereby Release and discharge Ger to Ger and its agents and employees from any and all liability arising from your participation in the tour and/or nomadic lifestyle adventures. You also agree not to socially (via public libel and malicious abuse) nor economically (via defraud/extortion) harm GER to GER and any of its Human Resources, as we are here to “provide a service” and not to be abused publicly, privately nor economically. 

You agree that this release shall be legally binding upon yourself, all minors under the age of 18 traveling with you, your heirs, successors, assigns, and legal representatives; it being your intention to fully assume all the risk of travel and to release Ger to Ger from any and all liabilities to the maximum extent permitted by law.

You understand that all bookings are subject to acceptance by Ger to Ger and upon acceptance shall be deemed to have been entered into and to be performed in Mongolia. In the unlikely event a legal dispute should arise involving any subject matter whatsoever, you agree that the following conditions shall apply: (a) the dispute shall be submitted to neutral third party mediator in Ulaanbaatar, Mongolia with both parties splitting equally the costs of a mediator. If the dispute cannot be resolved through mediation then (b) the dispute shall be governed by the Mongolian law; and (c) the maximum amount of recovery to which you, the traveler, will be entitled to, under any and all circumstances, will be the land cost of the given trip with Ger to Ger.

Parent or Guardian of a Minor
If you are traveling with minors, you certify that you are the legal parent or legal guardian of the children named in your booking form, and hereby give your permission for this minor to participate in the trip or nomadic lifestyle adventure. You agree, individually and on behalf of your child, to the terms above and within GER to GER’s website.

Ger to Ger gives notice that some services provided in connection with its itineraries, including transportation, hotel accommodations, restaurants, and other services, are purchased from various independent suppliers who are not affiliated with Ger to Ger in any way. Although it endeavors to choose the best suppliers available, Ger to Ger has no right to control their operations and therefore makes these travel arrangements upon the express condition that Ger to Ger, and its own agents and employees, shall not be liable for any delay, mishap, inconvenience, expense, irregularity, bodily injury or death to person, or damage to property occasioned through the conduct or default of any company or individual engaged in providing these services.

Ger to Ger shall not be liable for: (a) expenses recovering belongings left behind/lost/stolen on a trip nor belongings that have been damaged during a trip, (b) bodily injury or property damage for any reason, including but not limited to acts of God, weather, quarantines, strikes, civil disturbance, theft, default, detention, annoyance, changes in government regulations, terrorism, war, or failure of conveyance to arrive or depart as scheduled, etc., over which it (Ger to Ger) has no control.

Ger to Ger reserves the right to take photographic or film records of any of our trips, and may use any such records for promotional and/or commercial purposes.

Ger to Ger reserves the right to decline to accept or to restrain from further participation any person it judges to be incapable of meeting the rigors and requirements of participating in the activities, or any person whose unethical actions and/or deportment impede trip operation or the rights, welfare, or enjoyment of other trip members. A refund based on the cost of unused land services is the limit of Ger to GER’s responsibility in such a case. That refund will only be issued after deducting any/all associated costs in transporting the given unruly traveler back to Ulaanbaatar once a “denial of service” has been formally decided by GER to GER’s Administration… in cases of unruly travelers, GER to GER’s “Abusive Karen Policy” goes into force.

Trip Member’s Responsibility
Trip members have the responsibility to select a trip appropriate to their abilities and interests. We are also happy to discuss the trip with you. Trip members are held responsible for being in sufficient good health to undertake the trip. Trip members are responsible for preparing for the trip by studying the itinerary and pre-departure information that has been produced by Ger to Ger that is available via its website, as well as for bringing the appropriate clothing and equipment as advised therein.

By submitting this booking form, you acknowledge and willfully accept that you are entering into a legal agreement, and that you have carefully read and fully understand the contents and legal ramifications of the following: 

1. Any/all the policies as stated on this webpage and within GER to GER’s website and/or by GER to GER administrators (verbally and/or written).

2. Any/all information provided within GER to GER’s website e.g., cancellation and refund policies, limitation of liability, etc. 

3. You understand this is a legally binding and enforceable agreement, and you are “checking the box” at the end as well as submitting this booking form at your own free will. 

4. You agree that if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in force.

Remember you are 100% responsible for choosing the correct itinerary in accordance with your capacity, and in accordance with our online info and terms/conditions.

After making a deposit, if you choose to change your trip within GER to GER from one itinerary to another – we’ll assist and recalculate accordingly. However, if you change companies after making a deposit and/or payment – then our cancellation policy applies and advanced deposits are non-refundable.

Click here: Terms, Conditions, Notes

Remember you must prepare properly – clothing, sleeping bag, boots, sandals, first-aid kit, medicines (e.g. stomach, headache, pain-killer, and so on), etc.; we do rent sleeping bags but you must email us and confirm if we have any available.

Remember that you are 100% responsible for securing your trip booking via advance deposits – kindly note that bookings are NOT confirmed nor secured till the 30% deposit is successfully received and you’ve obtained a confirmation email from GER to GER.

How much effort you responsibly invest into your own preparations will directly impact the quality of your overall experience(s) – just as you are responsible for your personal own belongings – you are indeed responsible for your own learning and how you apply that learning with everyone around you, hence “responsible travel” as you are completely responsible for your own experiences.

At GER to GER – we provide the online learning resources, nomadic trails and the great outdoors, the nomadic guides that will always be with you (health/safety), the accommodations with the nomadic families (but best you bring your own sleeping bag!), three hearty nomadic-meals a day and the drinks (water and tea)… while everything else is up to you, as you will shape your own nomadic adventure and experiences via your own endeavors – hence this isn’t a standard tour but rather a REAL nomadic lifestyle adventure.

Good luck on your learning and future nomadic endeavors!

Click here to access the Learning Area

Remember you are 100% responsible to check and prepare your financials (deposits and final payments) in advance – cash, credit cards, etc., prior to arriving and starting your tour or nomadic adventure. 

Kindly note that GER to GER will NO LONGER assist nor cover irresponsible travelers’ trip costs – “if full payment(s) are not received prior to trip departure date, you will not travel on GER to GER”… so please properly prepared in advance – thank you!

THIS IS FOR THE LESS THAN 5%

Most travelers to do not have to worry about this policy, this policy is specifically targeting those who comprise of less than 5% that have serious anger management issues, bad behaviors, and/or try to conduct a variety of scams, exortions, defrauds, etc. You can learn more about these type of people via YouTube:

About Karens: https://www.youtube.com/results?search_query=Karens

About Insurance Scams: https://www.youtube.com/results?search_query=Insurance+Scams

WE ARE HERE TO SERVE, NOT TO BE ABUSED

From 1000s of successful travelers and explorers from around the world, we’ve experienced a handful of Karens over the years (both women and men) – hence we’ve established our “Abusive Karen Policy”.  By submitting this form, you agree: 1) not to physically nor emotionally abuse 2) nor socially (via public libel and malicious abuse) and economically harm (via defraud/extortion) GER to GER and any of its Human Resources/supplier partnerships, as we are here to “provide a service” and not to be abused publicly, privately nor economically.

AS OF TODAY, NO SERVICE DENIALS ONCE TRIP STARTED

As of today, we have never denied anyone service once the trip has commenced. However, we have denied to serve a handful of individuals from joining our trips and/or denied certain travelers from booking additional trips that were not adhering to our fundamental “mutual respect” policy.

OUR RIGHTS TO DENY SERVICE & WHEN

So, please kindly note that GER to GER reserves all rights to immediately deny any/all services, as well as in extreme situations cancel trips when a traveler’s behavior has crossed the line of mutual respect and ethics (e.g. unruly travelers, scammers, frauds, trolls, gaslighters, etc., aka “Abusive Karens” that either physically and/or emotionally harass our Human Resources maliciously via online/offline/public/private abuse). 

WE’RE ETHICAL, WE EVEN OFFER REFUNDS TO KARENS VIA OUR POLICY 

However, as GER to GER is ethical, we’ll offer refunds of unused services that shall be issued only after deducting the 30% non-refundable deposit and partner payments (e.g. driver fees, hotel fees via their cancellation policies, etc.). Refunds shall be issued only after deducting any/all associated costs in transporting the given unruly traveler back to Ulaanbaatar once a “denial of service” has been formally decided by GER to GER’s Administration.

After all necessary deductions, unused funds shall be issued as a refund ONLY after the scheduled trip is finished/in the following days when we are engaged handling scheduled payments. 

WE WILL NOT MEET WITH KARENS FOR SAFETY REASONS

We will not meet with Karens/unruly travelers when we are busy with works and/or meetings with clients NOR when we’ve not approved the appointment(s). Also, we will not meet with Karens “behind closed doors” as we do not desire to put ourselves in a situation, within a private environment, where false accusations of misconduct can be libelously produced for extortion scams, public defamation, publicly discredit via malicious public abuse through defamatory reviews, etc.

• GER to GER’s official position on Karens and scammers https://gertoger.org/always-verify/

HOW WE ISSUE REFUNDS FOR KARENS

In most cases GER to GER shall issue refunds via a bank transfer. GER to GER shall not be liable for any bank transaction deductions nor bank fees – those amounts shall be deducted from the refund itself. In cases where the refund is lower than the bank’s transaction fees, GER to GER is open to alternatives e.g. online gift cards, etc.

• In the unlikely case that we have to make changes to your travel arrangements, we will notify you at the earliest possible date.
• If you wish to cancel your booking you must inform us in written form.
• We do reserve the right to make changes at any time due to circumstances beyond our control.
• In the case of significant changes to your itinerary, you have the right to cancel your holiday in accordance with our Cancellation Terms and Conditions; refunds shall be awarded in accordance Terms and Conditions excluding deposit.
• Once we have started to provide our service i.e. from the point of your arrival on route, no refunds will be made for unused trip arrangements for any reason.
• There will be no refund given for unused home stay, meals, sightseeing, trek days or any other charges once the trip has commenced.

Client cancellation charges set out as follows:

• 7 days prior to the commencement date of the tour – 30% of total tour fare (deposit amount) and
• 0% refund 1 day prior to trip and/or cancellation during a trip. However, depending on the merit of the cancellation Ger to Ger, at its own decision, may investigate the situation and kindly offer refund of unused services. If a such a circumstance arises, Ger to Ger will transfer funds to the client’s account. Ger to Ger will not make refunds without proper investigation as legal contract with rural service providers exist and all paper works must be properly processed.

This process can only be initiated upon an official complaint give in written form to Manager or Director to which a meeting appointment will be confirmed for a later date – Ger to Ger will not make appointments to meet at the time of complaint submissions as an initial rural investigation has to be started prior to any meetings so that any/and all meetings are fair and objective.

After review of all facts Ger to Ger will ONLY offer refunds based on internal policy and economic formulas. GER to GER DOES NOT OFFER POST-TRIP REFUNDS BASED UPON ONLY 1 PARTY’S STATEMENTS NOR ON ‘HEARSAY’ (HE SAID/SHE SAID); ALL REFUNDS ARE AWARDED ONLY AFTER A PROPER INVESTIGATION IN ACCORDANCE WITH ANTI-FRAUD/ANTI-DEFRAUD POLICES.